Custom Order/Prom Custom Order Instructions
READ CAREFULLY
Custom orders are orders of specific looks, outfit, or dresses that are not listed on the website. To inquire about a new custom order, send us a message through email at itgirlexclusive@gmail.com or fill out the form at the bottom of the page.
After your order is approved, (takes 24 hours) you will be sent an estimate on the price and time frame of completion of the order.. Once you approve the estimate, we will convert the link to an invoice for payment. 60% must be paid as a deposit to begin the garment construction and will start after invoice is paid through the email link.
WHERE DO I START?
For all custom garment orders, there are are two options to choose from.
Option 1:
(In Person)
We offer in- person custom outfit consultations at our North Atlanta location. Go to the "Book Custom Outfit or Dress Consultation" tab on the homepage. Choose the category that most applies to the type of garment you would like to order. Set appointment. At your appointment we will discuss details of your order and take measurements. A quote will be given and an invoice will be sent to the email provided. Payment is only done through invoice. Garment construction will begin after the invoice deposit is paid. 60% down is required.
Option 2:
(Order Online)
To place a custom outfit or dress order online, please email itgirlexclusive@gmail.com. with "CUSTOM OUTFIT OR DRESS" in the subject box.
You will receive a response in under 24 hours. Please be patient. Every email will always be responded to. We operate at a sense of urgency with all of our customers and potential customers.
Please read below on what information to provide in your order email.
WE DO NOT DO EXACT REPLICAS OF ANY OTHER DESIGNERS DESIGN
What info to provide?
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In the "subject box" please enter "NEW CUSTOM OUTFIT OR DRESS
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A "full" description in great detail about the type of dress or outfit you would like constructed. Please include as much detail as possible like how long or short, long sleeve/short sleeve, back out, etc.
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Please provide your measurements of your bust, waist, hip, and height in inches. For example : Bust-waist-hip = 32-28-36 height=5'6
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Example pics (optional)
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State you're ordering from
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Bra Siz
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The color(s) you would like
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Type of fabric (Example: stretch, velvet, silk, sheer, etc.)
How long will it take for my custom order?
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Custom Dresses: 10-14 days (Prom dress orders will take at least 4-6 weeks
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Custom Outfit/ Body Suit: 7-10 days
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Custom Swimwear: 5-7 days
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WE DO NOT DO EXACT REPLICAS OF ANY OTHER DESIGNERS DESIGN
Return Policy
We do not accept returns or give refunds. Alterations to your order are possible. If alterations are needed, please email itgirlexclusive@gmail.com or amberjoycouture@gmail.com.